About Our Professional Cat Sitters
ABOUT US
Meet Cool Cats Professional Cat Sitting
At Cool Cats Professional Cat Sitting, cats are at the center of what we do. We provide personalized, in-home cat care for people who want their cats to remain comfortable in familiar surroundings while they are away.
We understand the responsibility that comes with caring for someone’s cat and entering their home. Every cat has a different personality, routine, comfort level, and set of needs. Our approach is built around recognizing those differences and providing professional cat sitting services with attention to the individual cat.
We also offer more than traditional cat sitting. Our broad selection of services includes medication administration, litter box cleaning and sanitizing, pet taxi services, and household and concierge support. This gives our clients more ways to get the help they need from one professional team.
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OUR STORY
A Passion for Cats and Their Care
Cool Cats Professional Cat Sitting was founded by Lora Lee Rouse, our Founder, Owner, and Chief Cat Sitter.
Lora’s passion for cats helped shape a company focused on providing dependable care for feline family members while their people are away. As a cat parent herself, she understands how important it is to know that your cats are receiving attentive care without having to leave the comfort of their familiar home.
That cat-centered approach remains an important part of Cool Cats today.
Rather than treating every pet and household the same, we recognize that cats have individual personalities and established routines. Some want companionship and play. Others prefer quiet attention and personal space. Senior cats, cats requiring medication, and multi-cat households may have additional needs that require patience and careful attention to instructions.
As Cool Cats has grown, so has our team. Today, our professional cat sitting specialists and support team bring together a wide range of animal-care backgrounds, personal cat experience, and a shared appreciation for the cats entrusted to us.
WHAT SETS US
What Sets Cool Cats Apart
We Specialize in Understanding Cats
Cats are independent animals, but that does not mean their care is simple.
They communicate differently, respond differently to new people, and often place a high value on familiar surroundings and routines. We approach professional cat sitting with those characteristics in mind.
Our goal is not to force interaction. We take time to understand what each cat enjoys and respect the boundaries of cats that prefer more space.
We Provide In-Home Cat Care
Your cat’s home already contains the things that make their environment familiar: favorite sleeping places, feeding areas, litter boxes, toys, scents, and hiding spots.
Our in-home cat sitting services allow cats to remain in those surroundings while receiving the care arranged for them.
For cat parents traveling for vacation, business, or other obligations, this provides an alternative to moving their cat into an unfamiliar care environment.
We Offer a Broad Range of Services
One of our key differences is simply how many ways we can help.
Along with professional cat sitting, Cool Cats offers medication administration, litter box cleaning and sanitizing, and medication-only visits.
Our concierge and household services include plant watering, key pick-up and drop-off, package delivery, shopping, pharmacy pick-up, home waiting, dry cleaning pick-up, vacuum services, and pet taxi services.
OUR TEAM
Meet Our Team of Professional Cat Sitters
The people behind Cool Cats are an important part of what makes our service different.
Our Cat Sitting Specialists go through a thorough screening and vetting process. We look for strong references, a clean background check, cat care experience, reliability, good character, and—most importantly—a genuine love of cats. New sitters also complete orientation and shadowing before receiving their first solo assignment.
Lora Lee Rouse
Founder, Owner & Chief Cat Sitter
Lora leads Cool Cats with a passion for providing outstanding care to both feline and human clients. She is certified in Cat CPR and First Aid and has supported organizations including the National Association of Professional Pet Sitters, ASPCA, SPCA of Wake County, Safe Haven for Cats, and the Goathouse Refuge. She lives in Apex with her husband, Don, and their cats, Chief, Rip, and Kasey.
Susan Campbell
Pet Sitting Specialist — Apex & Cary
A wildlife ecologist by training and certified bird bander, Susan has spent decades studying and caring about animals. Her experience includes cats, dogs, fish, guinea pigs, and even a red-tailed boa, bringing a lifelong appreciation for animals to every pet she meets.
Bertie Beeker
Cat Sitting Specialist — Cary
A longtime Wake County resident and lifelong cat lover, Bertie shares her home with her husband and cats, Max and Sadie. She understands how important dependable care is when you’re traveling and takes time to learn what each cat enjoys, from play and attention to simply having their space respected.
Carrie Emshoff
Cat Sitting Specialist — Apex & Cary
Carrie is an Apex-area animal lover who has shared her life with cats and dogs for many years. Her current feline family member is Zucchini, a handsome Nebelung who has firmly established himself as king of the house.
Staci Alls
Cat Sitting Specialist — Cary
Staci is a longtime cat parent who lives in Cary with her husband and cats, Penny and Ziggy. She brings extensive personal cat care experience, including giving pills, and also has experience caring for guinea pigs, rabbits, and dogs.
Marie Kelly
Cat Sitting Specialist — Cary
Marie has cared for cats and dogs throughout her life and previously volunteered at a no-kill cat shelter. Her professional background as a Montessori toddler teacher reflects the patience, attentiveness, and caring approach she brings to her feline clients.
Marleen Kendall
Scheduling & Client Happiness Manager
Marleen helps make the Cool Cats experience run smoothly for clients and their pets. With a biology degree emphasizing zoology and 10 years of experience serving clients in a veterinary hospital, she brings valuable animal knowledge and customer-care experience to the team.
Karen Hoover
Cat Sitting Specialist — Cary & Apex
A Cary resident for more than 25 years, Karen knows firsthand how reassuring it is to have dependable care for pets when traveling. Having shared her life with cats and dogs, she understands just how important our furry family members become.
Jessica Deatherage
Operations Coordinator & Happiness Manager
Born and raised in Cary, Jessica helps keep Cool Cats organized behind the scenes so our sitters can concentrate on caring for their feline clients. She’s also an experienced cat mom herself, sharing her home with five very spoiled kitties.
Laura Jordan
Cat Sitting Specialist — Holly Springs & Apex
A cat mom to Weasley and Rizzo, she understands how difficult it can be to leave beloved pets behind and strives to be a reassuring, familiar face while their families are away.
Rita Dimoulas
Cat Sitting Specialist — Cary
A lifelong cat lover, Rita cares for her own cats as well as community cat colonies. She has experience administering medication and subcutaneous fluids and volunteers with Safe Haven for Cats, bringing compassion and valuable hands-on experience to cats with a variety of needs.
Arancha Borras Fernandez
Cat Sitting Specialist — Apex, Cary & Holly Springs
Arancha is a dedicated cat parent, foster caregiver, and Facilitate Rescue volunteer. She has completed veterinary assistant training and has experience giving medications, injections, and subcutaneous fluids, making her comfortable caring for cats that may need additional support.
Jo Sharples
Cat Sitting Specialist — Cary
Originally from England and a Cary resident since 2007, Jo has cared for cats, dogs, guinea pigs, hamsters, horses, and other animals. Her experience includes working at horse boarding barns in Apex, where she cared for both horses and resident barn cats.
Libby Wilhelmson
Cat Sitting Specialist — Fuquay-Varina
A lifelong cat and dog lover, Libby shares her home with her cat, Bella. She understands how much cats rely on routine, patience, and consistent attention and brings those qualities to each Cool Cats visit, including visits for cats requiring medication.
Nicole Flynn
Cat Sitting Specialist — Fuquay-Varina, Holly Springs & Apex
Nicole has lived in North Carolina for decades and is a devoted cat mom herself. She has experience administering pet medications, including subcutaneous fluids, and understands the peace of mind that comes from knowing a trusted person is looking after your cat.
Dawn Parker
Cat Sitting Specialist — Holly Springs
Cats have been a part of Dawn’s life for as long as she can remember. Her professional animal experience includes working as a canine trainer, but cats have always held a particularly special place in her heart. She approaches every feline client with respect for their independence and individual personality.
Erin Hammer
Cat Sitting Specialist — Cary
A Cary resident since 2015, Erin’s love of cats began when her first cat chose her. Her goal is simple: help owners feel at ease while they’re away and help their cats remain comfortable and cozy in their own familiar surroundings.
Heidi Baker
Cat Sitting Specialist — Cary
Heidi has proudly called Wake County home since 1987. She has a warm heart, a positive outlook on life, and a naturally caring personality. She understands just how much our furry companions mean to us and believes they deserve the same love, patience, and attention we give our own family members.
Emily Taylor
Cat Sitting Specialist — Cary
Emily brings extensive professional animal experience to Cool Cats, including work as a veterinary technician, dog groomer, horse trainer, and pet sitter. Passionate about rescue and fostering, she and her husband have fostered or adopted more than 35 animals.
Joan Cox
Cat Sitting Specialist — Cary
A retired nurse and clinical researcher, Joan has decades of experience as a cat parent and has cared for cats requiring oral and topical medications, insulin injections, and subcutaneous fluids. She also continues expanding her feline knowledge through educational programs for cat owners.
Savannah Ellis
Cat Sitting Specialist — Cary
A North Carolina native living in the Cary area, Savannah has years of pet-sitting experience and a genuine enthusiasm for animals. She enjoys getting to know the individual personalities of the pets entrusted to her care.
Valerie Pistone
Pet Sitting Specialist — Cary & Apex
Valerie has spent her life around cats and dogs and has professional experience working in veterinary offices. She understands from personal experience how important an animal-loving, dependable caregiver is when you’re away from home.
Ashley Vassar
Cat Sitting Specialist — Apex & Cary
An Apex native, Ashley grew up surrounded by animals and now shares her home with a corgi and three cats. Her goal is to ease the stress pet parents may feel when traveling by making sure their cats receive dependable attention and plenty of care.
Soumya Vadicharla
Cat Sitting Specialist — Raleigh
Soumya is a devoted cat parent and foster caregiver who also supports local animal shelters. She has experience administering medications and providing special care and understands firsthand the high standard of care cat parents expect when someone else is looking after their feline family.
CAT CARE
Personalized Cat Care From People Who Understand Cats
Behind every Cool Cats visit is a team of people who understand that cats are family.
From our Cat Sitting Specialists providing in-home care to the team members coordinating schedules and client support, we work together to provide a professional and personalized experience.
Our team’s range of backgrounds also gives Cool Cats valuable depth. We have people with veterinary, animal welfare, wildlife, rescue, fostering, medical, training, and lifelong pet-care experience. Just as importantly, our team members understand what it feels like to be cat parents themselves.
When you leave home, you should be able to feel confident that your cat’s routine, personality, and individual needs matter to the people caring for them.
I am a member of NAPPS and I am a Certified Pet Sitter through the National Association of Professional Pet Sitters.
Business Insurers of the Carolina’s and Apex Chamber of Commerce.
GET IN TOUCH
Discover the Cool Cats Difference
Professional cat sitting should provide more than basic care. It should give you confidence that your cat is receiving thoughtful attention in the place they know best—their own home.
Cool Cats Professional Cat Sitting combines personalized in-home cat care with an experienced team and an extensive selection of additional services for your cat and household.
Whether you need vacation cat care, medication support, litter box assistance, pet transportation, or one of our convenient concierge services, our team is ready to help.
