FAQs
CAT SITTING GALLERY
Professional Cat Sitting FAQs
Choosing someone to care for your cat and home naturally comes with questions. At Cool Cats Professional Cat Sitting, we want you to understand the services available and feel comfortable discussing the individual needs of your feline family.
Below are answers to common questions about our professional cat sitting services, medication support, litter box care, concierge services, Pet Taxi, and team.
If you have a question that is not answered here, contact us directly. We are happy to discuss your cat, household, and the services you are interested in.
General Cat Sitting Questions
What does Cool Cats Professional Cat Sitting offer?
We provide professional in-home cat sitting along with a broad selection of specialized cat care and concierge services.
Our services include Medication Administration, Litter Box Cleaning & Sanitizing, Visits to Administer Medication Only, Plant Watering, Key Pick-Up & Drop-Off, Package Delivery, Shopping, Pharmacy Pick-Up, Home Waiting, Dry Cleaning Pick-Up, Vacuum Service, and Pet Taxi.
Is Cool Cats a team or a solo cat sitter?
We are a team-run professional cat sitting company.
Our team includes Cat Sitting Specialists as well as scheduling and operational support. This team approach helps us provide professional feline care alongside our extensive range of household and concierge services.
Why choose in-home cat sitting?
In-home cat sitting allows your cat to remain in the environment they already know.
Their familiar sleeping places, feeding areas, litter boxes, toys, scents, and hiding spots remain around them while you are away. Instead of moving your cat to an unfamiliar environment, our team provides the arranged care in their home.
Do you provide personalized cat care?
Yes. Cats have different personalities, routines, preferences, and comfort levels, so we believe their care should reflect those differences.
Some cats enjoy companionship and play, while others prefer more personal space. We work from the established instructions for your household and focus on the services arranged for your cat.
Can you care for multi-cat households?
Yes. Our team works with multi-cat households.
When contacting us, provide information about your cats and their individual needs. One cat may have a very different personality or routine from another, so clear instructions help us understand your household.
Questions About Our Cat Sitting Team
How are Cool Cats sitters selected?
Our Cat Sitting Specialists go through screening and vetting. We look for strong references, a clean background check, cat care experience, reliability, good character, and a genuine love of cats.
New sitters also complete orientation and shadowing before receiving their first solo assignment.
Does your team have professional animal-care experience?
Our team members bring a variety of backgrounds and experiences. These include veterinary environments, veterinary assistant training, animal rescue and fostering, wildlife work, nursing, animal training, shelter volunteering, and extensive personal experience caring for cats.
You can learn more about individual team members on our About Us page.
Is anyone on your team certified in Cat CPR and First Aid?
Yes. Founder, Owner & Chief Cat Sitter Lora Lee Rouse is certified in Cat CPR and First Aid.
Medication & Special Care Questions
Can Cool Cats administer medication to my cat?
Yes. Medication Administration is one of our available professional cat care services.
Several members of our team have experience caring for cats requiring different types of medication support. Contact us with information about your cat and the assistance needed so we can discuss the appropriate service.
Can I request a visit only for medication?
Yes. We offer a dedicated Visit to Administer Medication Only service when medication assistance is the specific reason you need a Cool Cats team member to visit.
Does your team have experience with cats that need additional support?
Several Cool Cats team members have experience caring for cats requiring medication and additional attention. Our team backgrounds include experience with pills, injections, insulin, and subcutaneous fluids.
Because every cat has individual needs, contact us to discuss your specific situation rather than assuming a particular service is appropriate.
Do you work with senior cats?
Our team has experience caring for older cats, including cats with medication and additional care needs. We recognize that senior cats may have well-established routines and individual requirements that deserve careful attention.
Litter Box & Household Care Questions
Does Cool Cats provide litter box cleaning?
Yes. We offer a dedicated Litter Box Cleaning & Sanitizing Service.
This service provides professional assistance with an important part of routine feline care and can be particularly helpful for busy cat parents and multi-cat households.
Can you water my plants while I’m away?
Yes. Plant Watering is one of our available concierge services.
Provide clear instructions about which plants need attention and the watering care you are requesting.
Can Cool Cats help with keys?
Yes. We offer a Key Pick-Up & Drop-Off Service when key transportation is needed as part of your arrangements.
Contact our team in advance to discuss the appropriate details.
Do you provide light vacuuming?
Yes. Our Vacuum Service provides light household support and can be useful for cat hair, tracked litter, and everyday debris.
It is not positioned as comprehensive housekeeping or deep cleaning.
Concierge Service Questions
What concierge services does Cool Cats provide?
Our concierge services include Plant Watering, Key Pick-Up & Drop-Off, Package Delivery, Shopping, Pharmacy Pick-Up, Home Waiting, Dry Cleaning Pick-Up, Vacuum Service, and Pet Taxi.
These services expand the ways we can help beyond traditional professional cat sitting.
What is Home Waiting Service?
Home Waiting provides an arranged in-home presence when an appointment, service, or delivery requires someone to be at your home and you cannot personally be there.
Contact us with the scheduled details so we can discuss your request.
Can Cool Cats pick up a pharmacy order?
We offer Pharmacy Pick-Up assistance for eligible pharmacy orders. Because collection requirements can vary, contact our team with the relevant details before arranging service.
Can you help with shopping or other errands?
Yes. Shopping Service is one of our available concierge options. We also provide Package Delivery, Pharmacy Pick-Up, and Dry Cleaning Pick-Up as separate services for those specific needs.
Pet Taxi Questions
Does Cool Cats provide pet transportation?
Yes. Our Pet Taxi Service provides transportation assistance when you cannot conveniently make the trip yourself.
What should I provide when requesting Pet Taxi?
Tell us about your pet, the transportation needed, relevant locations and timing, and any important care information we should know.
Because every transportation request can be different, our team will discuss the details with you.
GET IN TOUCH
Request Professional Cat Sitting Services
Still have questions? We would be happy to hear about your cat and the type of assistance you need.
Whether you are looking for personalized in-home cat sitting, medication support, litter box assistance, Pet Taxi, or one of our convenient household and concierge services, Cool Cats gives you access to a broad range of professional support through one team.

